Total Care Matters is a dedicated provider of residential care services for young people with emotional and behavioural difficulties aged 8-17

Our seven homes are located in the East Midlands, and we pride ourselves on providing excellence in children’s residential care.  

We are passionate about providing authentic care in a safe, supportive and encouraging environment from which the young people can fulfil their potential. Our pragmatic approach to care and education, allows us to tailor the plans for our children to their individual needs. 

We believe that the young people that we are fortunate enough to care for, should have a direct involvement in formulating their care plans.  

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“We believe that every child must have the opportunity for education and to enjoy life, feel secure and develop caring relationships.   

We are dedicated to quality, professionalism and transparency and our aim is to provide exceptional outcomes for the young people in our care”.  

TCM is a developing organisation, which aims to provide high standards of care and accommodation for children and young people across the United Kingdom. 

Experienced residential supports workers at Total Care Matters place young people at the centre of their work and strive to create the best residential experience for them. Although we do not emphasise a single theoretical model, our practice is informed by both psychodynamic and learning theory, rooted within a residential culture that places great value on caring, openness, honesty and encourages staff to be inquisitive and to search for the meaning or reason behind behaviour. 




Total Care Matters works closely with the Independent Children’s Homes Association (ICHA).

ICHA work to provide information and networking opportunities for companies working in the independent sector and running residential children’s homes.

Our Services

We provide a range of specialist support services for young people and a range of therapies. Our specialist services are targeted at young people who have experienced severe trauma.  

Our therapeutic sessions are arranged weekly or more frequently and typically last 60 minutes 

Total Care Matters place young people at the centre of our work and strive to create the best residential experience for them. We promote appropriate personal relationships between staff and young people. Working with nurture and structure we aim to equip young people in our care with the knowledge and skills to make informed choices.  


We enable and support young people to move onto positive outcomes, which may involve a return to a family setting, foster care or taking up a place in the wider community.  


TCM has good profile in providing a range of services which have resulted in outstanding outcomes for the young people in our care and our service is resourced to provide care to young people with issues such as:  

  • Substance abuse  
  • Eating disorders 
  • Sexual exploitation  
  • Emotional, behavioural difficulties 
  • Learning difficulties  
  • Autism Spectrum Disorder 
  • Complex Needs (Solo/dual placement homes) 


We accept planned and same day emergency placements. Total Care Matters, provides a range of therapeutic care services including:

  • Cognitive Behaviour Therapy 
  • Psychotherapy  
  • Psychological Assessment  
  • Art Therapy  
  • Play Therapy  
  • Music Therapy  

In order to provide the very best outcomes for the young people in our care we provide high levels of support and training to our staff including:  

  • Attachment Theory  
  • Restorative Justice  
  • Child Exploitation (CSE)  
  • Missing from home  
  • Online Protection  
  • Self-Harm 
  • ASD 
  • Self-Care  
  • Child Development  
  • SHB – sexually harmful behaviour  
  • Grief and Loss 
  • Radicalisation and gang behaviour 
  • Therapeutic Parenting 
Residential Support Workers

We understand the challenges of working in residential care. Our experience and support in the space will provide you with a stimulating and rewarding work environment.

Children's Home Managers

We are always looking for motivated and experienced Children’s Home Managers who want to join our growing team, where they will be supported, challenged and prosper.

Support Team Workers

As part of the TCM team we believe in support that comes from experience and with our growing number of homes we require experienced individuals to fill a number or support related roles.


At Total Care Matters we believe a career should stimulate and help you to grow your skills and motivate you to advance in your field of experise. With over a decade of experience and a supportive team we believe we can provide a work environment for you to thrive.

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