Careers

Find out about working with our team

Be Part of Something Bigger at Total Care Matters

At Total Care Matters, we’re on a mission to shape brighter futures for the next generation – but we can’t do it alone.

We’re building a team of passionate, dedicated individuals who share our vision and values. People who are empathetic, resilient, team-focused, professional, and most importantly, committed to making a real difference in the lives of vulnerable children and young people.

If you’re driven to help children overcome challenges, build confidence, and reach their full potential—you belong with us.

Our Belief in Every Child

We believe every child deserves a chance – to succeed, to grow, to belong, and to feel truly supported.

This belief is at the heart of everything we do. It shapes our approach, fuels our care, and inspires us to go above and beyond in helping every young person thrive.

Our People Are the Heart of What We Do

We know that exceptional care for children begins with supporting and developing our team.

That’s why we prioritise high-quality, tailored training for every role—from Residential Support Workers to Operations Managers. Our induction and ongoing development programmes are continuously reviewed to ensure our staff feel confident, empowered, and valued.

At TCM, the sky is the limit. We celebrate your growth, invest in your development, and support you in building a career that makes a lasting impact.

At Total Care Matters, we’re not just colleagues—we’re a family. And our shared purpose is simple: to provide the best support possible for every child in our care.

Why Join Total Care Matters?

We believe in looking after our team just as much as we look after our young people. As part of the TCM family, you’ll enjoy a wide range of benefits designed to support your wellbeing, development, and work-life balance:

Loyalty and Referral Bonuses

Wellness and Employee Assistance Programme

Supportive and Inclusive Work Culture

Health Cash Plan

Reclaim the cost of essentials like dental, optical, therapy, and private consultations

Westfield Rewards

Discounts from top retailers, restaurants, and entertainment brands

Clear Career Progression

Pathways into senior roles including Home and Operations Manager

Free On-site Parking

Casual Dress Code

Complimentary Meals During Shifts

Fun Perks

Enjoy outings to the cinema, bowling, theme parks, and more with our young people

Fully Funded Qualifications

Level 3 or 4 Diploma in Children & Young People, with progression to Level 5 Leadership & Management

Enhanced DBS Check Paid For

Don’t Just Take Our Word for It - Hear What Our Team Has to Say

At Total Care Matters, our people are our greatest strength. From passionate practitioners to inspiring leaders, every team member plays a vital role in helping children grow and flourish. Here’s what some of them had to say:

My time at Total Care Matters has been nothing but supportive, exciting, and developmental. I joined as a Senior Childcare Practitioner and, within just five months, was supported into a Deputy Manager role. The company genuinely prioritises the well-being of both young people and staff. There’s a strong family atmosphere in every home that helps children thrive. The support I’ve received from Management, HR, and Directors is the best I’ve experienced in childcare. They actively invest in staff development. I’m now being supported to become a Home Manager—a journey I’m excited about every day.

“I began my journey at Total Care Matters as a Childcare Practitioner and progressed into management over time. No two days are the same, but the real reward is watching young people grow into adulthood and appreciating the role we play in that process. Our homes are therapeutic, encouraging both children and adults to self-reflect and grow. The ongoing support from leadership helps us maintain a calm, settled environment. For me, this isn’t just a job—it’s a continuous effort to support, develop, and truly make a difference. If that resonates with you, this is the place to be.

"I’ve worked for TCM since April 2017, and it’s been a great experience. I'm currently a Senior and really enjoy being fully involved in developing the rest of the team to help achieve the best outcomes for the young people we care for. It’s inspiring to work alongside such dedicated colleagues who all share the same goal. There are plenty of opportunities for me to develop, and I feel fully supported by both the management team and the company. The homes—and the wider organisation—genuinely care about my well-being."

“As a team, we are proud of the progress our young people make and we remain dedicated to walking alongside them, through every challenge and every success. Working at TCM makes that a lived reality for us, it’s more than just a job, it’s a place where we truly feel we’re making a difference”

JOIN OUR TEAM

Tell Us About You

If you’re interested in a position or would like to see if we have something that is suitable for you, please fill in the quick form and send us your CV.