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TCM Spotlight
Celebrating Growth, Kindness & Community – Together
At Total Care Matters, we feel every step forward is a story worth sharing.
This is our space to celebrate the heart and soul of TCM: our incredible young people, dedicated staff, and exciting community. From individual achievements, to everyday acts of kindness, TCM Spotlight is where we highlight those moments that matter.
Featured Story
Willow View, Rosewood House and Maple View rated Good by Ofsted !!!
We’re proud to share that Willow View has been rated Good by Ofsted in their September 2025 inspection! A big thank you to the manager, deputy manager, and the whole team for their hard work and dedication in achieving this fantastic result.
We’re delighted to share that Rosewood House has been rated Good by Ofsted in their October 2025 inspection! A huge thank you to the manager, deputy manager, and the whole team for their hard work and dedication. It’s been a challenging time, but this is a fantastic result. We’d also like to extend a big thank you to Becky, our Deputy Ops Manager, for her support throughout and to Liam for his support as well.
We’re proud to share that Maple View has been rated Good in all areas in their October 2025 inspection! This achievement is especially meaningful after what has been a challenging period, and it’s a true reflection of the team’s hard work, resilience, and dedication. A huge thank you to Manager, Deputy Manager and the entire team for their commitment in achieving this fantastic result, and to Shaun Oakes, Operations Manager for his continued support.
Staff Shout Out
Celebrating the people who make TCM shine !!!
This month, we’d like to recognise the incredible teams at Rosewood and Ashleigh House for going above and beyond in supporting our other homes and young people. Your dedication and hard work never go unnoticed — well done!
Celebrations & Good News
Sharing positive updates across our homes and teams !!!
Congratulations to Stanley from Farm View for successfully achieving his QCF Level 4 in Residential Childcare. Your dedication and hard work are truly commendable, and we’re excited to see what you accomplish next!
We’re delighted to celebrate Lucy at Willow View on successfully achieving her QCF Level 4 in Residential Childcare. Your commitment and perseverance are truly admirable, and we’re excited to see all that you accomplish next!
Congratulations to Chloe and Hassan from Maple View on achieving their QCF Level 4 in Residential Childcare! This is a fantastic achievement and a reflection of your hard work and dedication. We’re proud of you and excited to see your continued growth.
We would like to extend our heartfelt thanks to the following team members for their loyalty and commitment to the company:
- Wayne at Holly – 4 years this September
- Molly at Ashleigh – 2 years this September
- Joe at Willow – 2 years this September
- Lance at Head Office – 2 years this September
- Alex at Cedar – 2 years this October
- Hazel at Elm – 2 years this October
- Leigh at Elm – 2 years this October
On behalf of the directors and Head Office, thank you for your hard work and dedication. Your contributions do not go unnoticed, and we look forward to many more years of success together on this journey!
Voices Of Care
Watch this space!!!
We’re thrilled to announce Voice of Care — a new platform where our young people will have the opportunity to share their creativity, thoughts, and experiences. From powerful pieces of writing and inspiring quotes to amazing artwork and creative projects, this will be a space to celebrate their voices and stories.
We can’t wait to showcase the incredible talent and individuality of our young people — stay tuned for what’s to come!
Shoutouts & Celebrations!
We’d love to hear from you! Whether it’s a success story, a special milestone, or a heartfelt thank-you—send it our way.
Email your stories and photos to: info@totalcarematters.co.uk
Your news could be featured in the next edition of TCM Spotlight!